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Reports and policies

NHC Toka Tū Ake is a Crown Entity, which makes us accountable to all New Zealanders. These reports and policies help to keep you informed about our work, and how we are working to meet our objectives.

Statement of Intent

This Statement of Intent sets out our strategy for the period 1 July 2024 to 30 June 2028 along with our strategic intentions and how we will know we have been successful in achieving the outcomes we seek.

Statement of Performance Expectations

This Statement of Performance Expectations sets out our proposed performance targets and forecast financial information for the year 1 July 2024 to 30 June 2025.

Annual Report

This Annual Report provides an overview of our performance for the year 2022 – 2023. 

Other publications

A comprehensive list of our publications can be found on the Our publications page.  

Our policies

These organisational policies guide the way we operate at NHC Toka Tū Ake.

Our Privacy policy sets out the standards NHC Toka Tū Ake expects for the collection, use, access to, storage, and disposal of personal information we hold. 

The Official Information Act 1982 (OIA) allows you to make a request for official information held by New Zealand government agencies, such as NHC Toka Tū Ake. Our Charging for Official Information Act 1982 Requests policy outlines the criteria we will use to consider how and when we will charge for supplying information under an OIA request.

We are committed to the prevention, detection and response to the risk of fraud in the work we do. Our Fraud policy assists in raising awareness among workers, business partners and customers; provides guidance of how fraud can be recognised and reported; and sets out the responsibilities for the management and mitigation of the risk of fraud across NHC Toka Tū Ake.

Our Prosecutions policy outlines our process of taking legal action if fraud has been identified and certain thresholds are met.

We are committed to building a diverse and inclusive workplace, including meeting the Public Service Kia Toipoto goals of making substantial progress toward closing gender, Māori, Pacific and ethnic pay gaps over the next three years.

Download our Kia Toipoto – Public Service Action Plan for closing gender, Māori, Pacific and ethnic pay gaps

We aim to use plain language on our website. Plain language is intended to be easy to understand, and is clear, well structured, and concise. The Plain Language Act 2022 sets out our requirements for using plain language.

If you find that the information on our website or other collateral isn’t clear, or doesn’t comply with the Plain Language Act, please let us know by emailing We’ll use your feedback to make our content easier to understand.

If you currently work for or have previously worked for NHC Toka Tū Ake, and have concerns about experiencing or witnessing serious wrongdoing, you can make a protected disclosure. This is often called whistleblowing.

As a current employee you can refer to the Speak Up policy and procedure documents on the NHC Toka Tū Ake intranet to understand how to raise your concerns.

If you are a past employee, read more about making a protected disclosure.