Reports and policies
These reports and policies help to keep you informed about our work, and how we are working to meet our objectives.
Natural Hazards Insurance Act
From 1 July 2024 our new governing legislation, the Natural Hazards Insurance Act 2023 came into effect.
Understand your rights
The standard of service you can expect when you make a natural hazards insurance claim is set out in the Code of Insured Persons’ Rights.
Natural Hazard Fund
The Natural Hazard Fund exists to make sure that claims for damage can be paid out in the event of a natural hazard event.
Consultations and reference groups
We engage with communities and customers to ensure that diverse perspectives help shape decisions and the way we work
Awards and recognition
We’re proud of the work we do for New Zealand and have received a number of awards recognising our people, work, and partnerships.