Skip navigation

Disclaimer and copyright


This website contains information obtained from within the Natural Hazards Commission Toka Tū Ake and from sources commissioned by NHC Toka Tū Ake, and is subject to change without notice. 

NHC Toka Tū Ake endeavours to the best of its ability and knowledge to ensure that the information on this website is accurate and current. However, we cannot accept any liability for the accuracy or content of material on this website. 

This website gives you an overview, in plain language, of NHC Toka Tū Ake entitlements and claims processes. However, NHC Toka Tū Ake is required to apply and act in accordance with the detailed provisions of the Natural Hazards Insurance Act 2023 and for claims relating to damage prior to 1 July 2024, the Earthquake Commission Act 1993 when settling all claims. In the case of conflict between the information on this website and the provisions of the Natural Hazards Insurance Act or Earthquake Commission Act, the provisions of the relevant Act will prevail. 

Third party information

NHC Toka Tū Ake does not accept any liability for the accuracy of content or information on this website that belongs to third parties; nor for the accuracy of content of any third party website that you may access via a hyperlink on this site. 

Links to other websites should not be taken as endorsement of those sites or products offered on those sites. This includes websites that may host NHC Toka Tū Ake content (eg, videos on YouTube). NHC Toka Tū Ake has no control over, and does not endorse, advertising, related material, or other content you may view on such sites while accessing our content. 

When visiting other websites, please refer to the conditions of use and copyright policies of those sites. 

Links from other sites to this one

You are welcome to create a hyperlink from another website to this one. However, the link must not be presented on your website in any context that implies that this website has an association with your site, or endorses your site or product.

The NHC Toka Tū Āke logo may not be used without our permission: if you wish to use our logo, please Contact us.


Unless indicated otherwise, all content on is licensed for re-use under a Creative Commons 4.0 Attribution Non-Commercial International Public Licence. This means you can re-use the content for non-commercial purposes, but must make it clear it comes from the website and is owned by NHC Toka Tū Ake.

Attribution-NonCommercial 4.0 International license(external link)(external link) terms.

Exceptions: Government logos

The New Zealand Government logo and all other logos, icons, emblems, and trade marks on the site are protected by law. You must not copy or use any logo, icon, emblem, or trade mark without express permission and compliance with applicable laws.

Neither the New Zealand Government emblem nor the New Zealand Government logo may be used in any way which infringes any provision of the Flags, Emblems, and Names Protection Act 1981 or would infringe such provision if the relevant use occurred within New Zealand. Attribution to the New Zealand Government should be in written form and not by reproduction of any emblem or the New Zealand Government logo.

Photographs and images

Copyright in photographs on the site are not owned or licensed to you by NHC Toka Tū Ake. Unless otherwise stated in relation to specific photographs or icons, you cannot copy, distribute or adapt any photograph without the agreement of the copyright owner.