Fact sheets
Your natural hazards cover
This factsheet summarises what the scheme covers, how much you’re covered for, and how to make a claim.
- English [PDF, 1.1 MB]
- Me mōhio koe ki tō inihua pūmate tūturu [DOCX, 102 KB] (Māori translation)
- EQC का नाम अब NHC Toka Tū Ake में बदल गया है [DOCX, 111 KB] (Hindi translation)
- 了解您的自然灾害保险 [DOCX, 103 KB] (simplified Chinese translation)
- Ia e iloa mea o aofia i lau inisiua tau lamatiaga faalenatura [DOCX, 104 KB] (Samoan translation)
- Large print version [PDF, 181 KB]
- Easy read version [PDF, 1.3 MB]
Your natural hazards cover - NZ sign language
Land cover and claims
Summary of land cover, how much you are covered for, and an overview of the process for making a land claim.
- English
- Other languages coming soon
Code of Insured Persons’ Rights
Summary of your rights and our obligations when we’re managing and settling your natural hazards claim, including what to do if you think the Code has been breached.
- English [PDF, 404 KB]
- Māori [PDF, 181 KB]
- Samoan [PDF, 179 KB]
- Hindi [DOCX, 93 KB]
- Simplified Chinese [PDF, 246 KB]
- Alternate formats coming soon.
Code of Insured Persons' Rights - NZ sign language
Detailed guides
Guide to natural hazards cover
This detailed guide explains home and land cover, excesses, how to make a claim and your rights – 20 pages.
Guide to making a claim
In this detailed guide we explain the steps involved in making a claim if you have been affected by a natural hazard event – 24 pages.
More information on our website
About natural hazards cover
You can find information about natural hazards cover on the About natural hazards cover page.
Making a natural hazards cover claim
Read about making a natural hazards claim on on the Claims process page