Statement of Intent 2012–15

This SOI sets out the Board’s overall intentions and objectives for the Commission to 30 June 2013 and the two succeeding financial years.

This Statement of Intent is markedly different from previous years’. Two key highlights are:

• A new set of demanding performance standards, explicit and measurable, for what EQC will achieve for its customers and stakeholders. These set the benchmark for our performance this year.
• Prospective financial statements which assume EQC will pay its customers, directly or through managed repairs, a further $8.7 billion in claims settlements (on top of the estimated $4.1 billion paid out for Canterbury claims and managed repair to date), offset by recoveries of $4.7 billion from our reinsurers.

---