EQC Annual Report 2019-2020

The 2019/20 financial year has been punctuated by the opportunity to learn from the Public Inquiry; our work to resolve the remaining Canterbury claims; and the successful renegotiation of New Zealand’s reinsurance arrangements, accelerated by the threat and impact of the COVID-19 pandemic.

On 15 August 2019 the Government established a policy that allows owners of on-sold over-cap properties in Canterbury to apply for an ex gratia Government payment to have their homes repaired. EQC is administering this policy on behalf the Government.

EQC has completed a first-time settlement on all properties that had claims made against them following the Canterbury earthquakes. Customers, however, have the right to make further claims for damage discovered at a later date, initial repairs that have since failed and under-scoped assessments. EQC remains committed to the swift and fair resolution of these reopened claims. 

---