Insurance and claims

Our natural hazards cover provides the first layer of insurance cover for your home, and limited cover for your land.

After severe weather events we can contribute to the cost of cleaning up your land as a part of your settlement.

Navigate the natural hazard damage claims process, and what to do when buying or selling a home with previous claims.

Understand your rights as an insured person, how to make a complaint, and your options for resolving disputes about claims. 

We work with most private insurers to simplify the process for making a claim for natural hazard damage.

If your home has been damaged by a natural hazard event, you may need to carry out urgent repairs to make your home safe.

If certain section notices appear on a property title this can affect natural hazards cover and the outcome of any claims.

We’re working hard to resolve outstanding Canterbury claims so no one continues to live in earthquake damaged homes.